DFM Software Privacy Policy

DFM Software LLC ("DFM Software") provides a platform ("Text My Wedding") for users to send SMS (text messages) to guests of their wedding. This privacy policy explains how DFM Software collects, uses, and discloses information when visitors ("visitors", "you", "your", "users") use our website, platform, and other online products and services ("Services") that link to this policy. This policy does not apply to information our clients import into our Services such as email addresses of their customers or contacts ("Contact Data"). For additional information about the use of Contact data, please see our Terms of Service.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

We collect information you provide directly to us. For example, we collect information when you create an account, participate in interactive features of the Services, fill out a form, make a purchase, communicate with us via any third party social media sites, use our platform, or otherwise communicate with us. The types of information we may collect include: (1) identifiers, such as your full name, phone number, email address, postal mail address, unique personal identifier, online identifier, internet protocol address, (2) commercial information, such as records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, (3) professional or employment-related information such as company name, company payment information, and business contact information (e.g., business phone number, address, or email); and (4) any other information you choose to provide.

You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites or register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.

We collect personal information from you when you submit web forms or interact with our Website, for example subscribing to a DFM Software blog, signing up for a webinar, or requesting customer support. We also collect personal information when you sign up for a Text My Wedding account. "Personal Information" refers to any information that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or information that we acquire from service providers. Personal Information includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to the Websites such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Use of Navigation Information" section below. Payment information includes information we collect and process from you when you subscribe to the Subscription Service, including credit card numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect other Sensitive Information from you.

We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, your general location and the page you visited before navigating to our Services.

We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to social media sites, data enrichment providers and publicly available sources. Additionally, if you create or log into your account through a third-party site, we may have access to certain information from that site, which could include information such as your name, account information, and other information you make available, in accordance with the authorization procedures determined by such third-party site.

The Websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect personal information about children under 16 If you believe that we have collected personal information about a child under 16, please contact us here, so that we may delete the information

We use the information we collect to provide, maintain and improve our Services, such as to administer your account and to provide you with insights to help you optimize your use of our platform.

We will never sell your Personal Information to any third party.

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: improve your browsing experience by personalizing the Services; develop and improve our products and services; send information or Text My Wedding content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business; promote use of our services to you and share promotional and information content with you in accordance with your communication preferences; provide other companies with statistical information about our users -- but this information will not be used to identify any individual user and will only be shared on an aggregate and de-identified basis; contact you about billing, account management, and other administrative matters; send information to you regarding changes to our Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements; investigate and help prevent security issues and abuse; or meet legal requirements. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.

Our Websites provide links to other websites of third parties. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by DFM Software and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices or http://www.youronlinechoices.eu/ if you are in the EEA. We also use Google Analytics within our Services. For more information on how Google may use personal information about you, see www.google.com/policies/privacy/partners/ for more information. Please note: If you choose to opt-out of interest-based advertising, you may continue to see or receive online advertising, but such ads may not be as relevant to you.

DFM Software will retain information about you only for as long as is necessary for the purposes set out in this Privacy Policy or as described to you, including for as long as your account is active (i.e., for the lifetime of your DFM Software account), or as needed to provide the Services to you. If you no longer want DFM Software to use information about you to provide the Services to you, you may cancel your account. DFM Software will retain and use such information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws or to demonstrate our compliance with applicable laws governing our interaction with you), resolve disputes and enforce our agreements. We also retain log files for internal analysis purposes. These log files are generally retained for a limited period of time, except in cases where they are used for the safety and security of the Services, to improve functionality of the Services or we are legally obligated to retain them for longer time periods.

We employ other third-party service providers to provide services on our behalf to visitors to our Websites and our customers and users of the Services and may need to share your information with them to provide information, products or services to you. We might also share data with third parties but only if the data has been de-identified in a way so it cannot be used to identify you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis on your use of the Services or interactions on our Websites, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, developing and improving the product and services, and providing customer service or support. These service providers are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and data protection policies and standards

In order to provide you with the Services you subscribe to or that you request from us, information about you may be transferred to DFM Software in the United States as well as countries where our service providers may be based. In some cases, information about you may be transferred to or accessed from other countries, including when you consent and allow us to do so, where it is required in order for us to provide Services to you and when we need to do so to provide functions like product support, troubleshooting and gaining insights into the usage patterns of our Services. When information about you is transferred to countries other than your home country, you may not have the same rights and protections as you do under local law. Any international transfers of such information will be done in accordance with applicable law.

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

DFM Software and our partners use cookies or similar technologies (such as web beacons and JavaScript) to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. To find out more about how we use cookies on our Websites and how to manage your cookie preferences please see our Cookie Policy.

Our customers can use the tools we provide, as well as tools provided by third parties, to collect Navigational Information when you visit their webpages on the Services. DFM Software does not control our customers' use of these tools, nor do we control the information they collect or how they use it.

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.

You have the following data protection rights: You can request access, correction, updates or deletion of your personal information. You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.) To exercise any of these rights, please contact us at [email protected] or by mail to DFM Software LLC, 4123 Knollcrest Circle N, Martinez, GA 30907, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken. If you would like to access or control your data with one of our customers or users of the Services, please contact the customer or user directly. DFM Software acts as a processor for our customers and will work with our customers to fulfill these requests when applicable.

This section applies only to California consumers. It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to such residents. The California Consumer Privacy Act ("CCPA") requires businesses to disclose whether they sell Personal Data. DFM Software is a business, and does not sell Personal Data. We may share Personal Data with third parties if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Data. If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access. For purposes of this section "Personal Information" has the meaning given in the California Consumer Privacy Act (“CCPA”).

We have collected the following statutory categories of Personal Information in the past twelve (12) months: Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources. Commercial information, such as subscription records. We collect this information directly from you. Internet or network information, such as browsing and search history. We collect this information directly from your device. Geolocation data, such as IP address. We collect this information from your device. Financial information, such as Payment Information or financial account numbers in the process of providing you with a subscription. We collect this information from you. Inferences. Other personal information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in providing the Services.

You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law. The right of access means that you have the right to request that we disclose what Personal Information we have collected, used and disclosed about you in the past 12 months. The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions. The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Information. Please use the contact details below, if you would like to: Access this policy in an alternative format; Exercise your rights; Learn more about your rights or our privacy practices; or Designate an authorized agent to make a request on your behalf. Email: [email protected]

We use a 3rd party payment processor to process payments for the Services. We do not retain any personally identifiable financial information such as credit card numbers. All information is directly provided to our third party processor Stripe.

If you have any questions about this Privacy Policy, please contact us at [email protected] or otherwise at 4123 Knollcrest Cir N, Martinez, GA 30907.